At Online Casinos New Zealand, we focus on delivering accurate, independent information for players exploring online casinos in New Zealand. If you have a question about a platform we’ve reviewed, need clarification on a bonus or payment method, or want to share your experience with a casino, we welcome your message.
We operate as an editorial and research-driven website. Feedback from real players helps us keep our reviews current, relevant, and aligned with what actually happens on these platforms.
How to Contact Our Team
All enquiries are reviewed by our internal research team. We aim to respond within 24–48 hours on business days.
General Contact
For questions about our website, content, rankings, or how we assess online casinos.
Email: [email protected]
Casino Reports & Review Updates
If you’ve experienced issues with a casino listed on our site, noticed changes in withdrawal speed, bonus terms, or overall service, or want to suggest a new platform for review.
Email: [email protected]
Business & Media Enquiries
For professional enquiries, media requests, citations, or partnership-related communication.
Email: [email protected]
What We Can Help With
You can contact us regarding:
- Online casino legality and licensing
- Bonus terms, wagering requirements, and RTP
- Payment methods such as POLi, cards, e-wallets, and crypto
- Feedback on site accuracy or content updates
- Requests to review new or emerging casino platforms
Please note that Online Casinos New Zealand does not operate any gambling platforms and cannot access player accounts or intervene in operator-side disputes. For account-specific issues, always contact the casino’s official support team directly.
Our Editorial Approach
All content on Online Casinos New Zealand is created and maintained by an independent research team. We do not accept paid rankings, sponsored placements, or operator-controlled content.
Our goal is to provide transparent, evidence-based reviews built on testing, verification, and real user feedback.
Responsible Gambling Support
If your enquiry relates to gambling harm or loss of control, we encourage seeking professional help. Gambling should remain a form of entertainment, not a source of stress or financial difficulty.
Free and confidential support is available in New Zealand:
Gambling Helpline – 0800 654 655 (24/7)
Problem Gambling Foundation – 0800 664 262
These services offer support for both players and family members affected by gambling.